Spare Parts Policy

The supply of spare parts will be maintained to support our distributors in maintaining and refurbishing their Borg & Overström dispensers. 

Parts that are stocked, and available to order via the web store, are the items featured in the exploded diagrams found in the electronic Product Manuals on the website. 

We endeavour to ensure that spare parts are available for all current models. Once a model has been discontinued, spare parts will continue to be available for a period of up to 3 years, subject to availability. 

Parts for machines we’ve discontinued will be stocked for 2 years from the discontinuation date. Parts will then be available to order for a further 12 months, with a 3-month lead time to be expected in the final year.

Please note: any machines that we have discontinued before December 2019, parts will be available to order up until 31st December 2022 and delivery will be made in Q1 and Q2 2023.

For further support contact:
support@borgandoverstrom.com

Download Spare Parts Policy

 

Stock discontinuation dates

Machine ModelDiscontinuation DateSpare parts stocked untilSpare parts available for order until
B1 Chilled & Ambient30th November 2015No longer availableNo longer available
B1 Chilled & Hot30th November 2015No longer availableNo longer available
B2.1 Reservoir Chilled & Ambient30th June 201631st December 201831st December 2022
B2.1 Reservoir Chilled & Hot30th June 201631st December 201831st December 2022
B2.1 Direct Chill Chilled & Ambient30th June 201631st December 201831st December 2022
B2.1 Direct Chill Chilled, Hot & Sparkling30th June 201631st December 201831st December 2022
B2.2 Reservoir Chilled & Ambient31st December 201931st December 202131st December 2022
B2.2 Reservoir Chilled & Hot31st December 201931st December 202131st December 2022
B2.2 Direct Chill Chilled & Ambient31st December 202031st December 202231st December 2023
B2.2 Direct Chill Chilled & Hot31st December 202031st December 202231st December 2023
B3.1 Reservoir Chilled & Ambient31st December 201731st December 201931st December 2022
B3.1 Reservoir Chilled & Hot31st December 201731st December 201931st December 2022
B3.1 Direct Chill Chilled & Ambient31st December 202031st December 202231st December 2023
B3.1 Direct Chill Chilled, Hot & Ambient31st December 202031st December 202231st December 2023
B3.1 Direct Chill Chilled, Sparkling & Ambient31st December 202031st December 202231st December 2023
B3.1 Direct Chill Chilled, Hot & Sparkling31st December 201731st December 201931st December 2022
B4.1 Chilled & Ambient31st December 201731st December 201931st December 2022
B4.1 Chilled & Hot31st December 201731st December 201931st December 2022
B4.1 Chilled & Sparkling31st December 201731st December 201931st December 2022
B4.1 Chilled, Hot & Sparkling31st December 201731st December 201931st December 2022
U1 20L Chilled & Ambient31st December 202131st December 202331st December 2024
U1 20L Chilled, Sparkling & Ambient31st December 202131st December 202331st December 2024
U1 30L Chilled & Ambient31st December 202131st May 202331st May 2023
U1 30L Chilled, Sparkling & Ambient31st December 202131st May 202331st May 2023
U1 40L Chilled & Ambient31st December 202131st December 202331st December 2024
U1 40L Chilled, Sparkling & Ambient31st December 202131st December 202331st December 2024
U2 30L Chilled & Ambient31st December 202131st May 202331st May 2023
U2 30L Chilled & Sparkling31st December 202131st May 202331st May 2023
U2 40L Chilled & Ambient31st December 202131st December 202331st December 2024
U2 40L Chilled, Sparkling & Ambient31st December 202131st December 202331st December 2024
U2 60L Chilled & Ambient31st December 202131st May 202331st May 2023
U2 60L Chilled, Sparkling & Ambient31st December 202131st May 202331st May 2023
B5 Chilled & Ambient31st December 202231st December 202431st December 2025
B5 Chilled, Hot & Ambient31st December 202231st December 202431st December 2025
B5 Chilled, Sparkling & Ambient31st December 202231st December 202431st December 2025
B5 Chilled, Hot & Sparkling31st December 202231st December 202431st December 2025
F4 Chilled*31st December 2020No longer availableNo longer available
C1 Floorstanding Range*30th April 2021No longer availableNo longer available
D1 Countertop Range*30th April 2021No longer availableNo longer available

*Due to a lack of parts availability, the 3-year parts policy does not apply to this product.


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