Why is my B5 appliance not dispensing any water, even though the blue LED light is on at the base of the tap?

This is not a fault but a safety mechanism. Turn off the appliance and locate the probes in the base at the back, which should be dry. If you identify any moisture, dry the probes with a soft cloth. Next, locate the red lever halfway up inside the appliance. This should be in a horizontal position. If it is not, return to horizontal, and then turn the appliance back on. The appliance will dispense water again.

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