FAQs / Delivery
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When can I expect delivery of my order?
Standard parts are next-day despatch. For bulk orders, machines 1-100 are dispatched within six days. Orders of 100+ machines will be dispatched within 21 days. This also applies to non-standard parts – such as B2 parts, or those belonging to any other discontinued item.
Can’t find what you need? Please submit a question: [email protected]
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How is the carriage cost calculated?
Parts orders in the UK and Northern Ireland are calculated on the value and weight of the goods. EU delivery prices are based on their value, weight and final destination.
Please remember that there is an extra Dangerous Goods surcharge for CO2. This charge differs depending on the quantity of canisters purchased.
All appliance orders now go out on pallets. In the UK this costs £54.50 per pallet. EU-based appliance orders will be determined by destination and weight.
Can’t find what you need? Please submit a question: [email protected]
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