Spare Parts Policy

The supply of spare parts will be maintained to support our customers in maintaining and refurbishing their Borg & Overström dispensers.

Parts that are stocked and available to order via the web store are the items featured in the exploded diagrams found in the electronic Product Manuals on the website.

We endeavour to ensure that spare parts are available for all current models. Once a model has been discontinued, spare parts will continue to be available for a period of up to 3 years, subject to availability.

Parts for dispensers we’ve discontinued will be stocked for two years from the discontinuation date. Parts will then be available to order for a further 12 months, with a 3–5 month lead time to be expected in the final year. (Actual lead time to be confirmed at the time of order.)

Please note: any dispensers that have been discontinued before December 2019, parts will be available to order up until 31st December 2022 and delivery will be made in Q1 and Q2 2023.

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For further support contact:
[email protected]

Download Spare Parts Policy

Stock discontinuation dates

*Due to a lack of parts availability, the 3-year parts policy does not apply to this product.