- Safety
- Specification
- Component/Feature Overview
- Installation
- Operation
- Maintenance & Cleaning
- Advanced Troubleshooting
- Technical Information
- E7 Chilled & Ambient Circuit Schematic
- E7 Chilled, Sparkling & Ambient Circuit Schematic
- E7 Chilled, Ambient & Hot Circuit Schematic
- E7 Chilled, Ambient, Sparkling & Hot Circuit Schematic
- Water Pathway - Chilled & Ambient
- Water Pathway - Chilled, Sparkling & Ambient
- Water Pathway - Chilled, Ambient & Hot
- Water Pathway - Chilled, Sparkling, Ambient & Hot
- Spares
E7 Install & Operation Manual
Safety
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
The unit should be isolated from the electricity supply before removal of any covers. Great care must be employed when working with high pressure carbon dioxide, and in no cases should the maximum operating pressure of 0.4MPa (4 bar) be exceeded.
- The appliance is not suitable for installation in an area where a water jet could be used.
- The appliance has to be placed in a horizontal position.
WARNING: Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction.
WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
This appliance is intended to be used in household and similar applications such as:-
- Staff kitchen areas in shops, offices and other working environments
- Farm houses and by clients in hotels, motels and other residential type environments
- Bed and breakfast type environments
- Catering and similar non-retail applications
A-weighted emission sound pressure level is below 70 dB(A)
R290/R600a is a refrigerant-grade propane used on a wide range of commercial refrigeration and air conditioning units. A highly pure propane, it has a low environmental impact and nominal global warming potential (GWP), meaning it possesses no qualities that can destroy the ozone layer. R290/R600a also is the preferred hydrocarbon alternative of the Environmental Protection Agency (EPA), substituting more harmful fluorocarbon refrigerants like R22, R134a, R404a and R502. Units with R290/R600a can only be maintained and repaired by authorized technicians who are properly trained and certified. |
- Always place the dispenser in its vertical position, on a surface which can capably support its weight.
- During use this machine must remain in its upright position.
- Adequate ventilation must be allowed for – we recommend leaving a gap behind the unit for airflow.
- Keep the machine away from sunlight, heat and moisture.
- Power and water supply points must be available near the dispenser, and must meet the criteria specified in the ‘Specification’ section of this manual.
- The environment where this machine is installed must be free of dust and corrosive/explosive gases.
Waste Electrical Products:
|
Specification
COOLING SYSTEM | Stainless steel direct chill coil encased in a solid-block system for instant response cool down action. Ultra efficiency compression system with capillary control. Environmentally friendly R290 refrigerant. |
DISPENSE | Quadra Neck Faucet with ergonomically designed and situated light touch sensitive controls. |
POWER SUPPLY | 230V - 240V AC (50 Hz) |
FUSE RATING | 10A |
COLD TEMPERATURE | 2°C - 11°C. |
OUTPUT PER HOUR | 50 litres Chilled/Sparkling |
HOT TEMPERATURE | 92°C |
HOT TANK CAPACITY | 1.7L |
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED & AMBIENT | ProCore 0.11kW - 230V |
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, SPARKLING & AMBIENT | ProCore 0.18kW - 230V |
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, AMBIENT & HOT | ProCore 1.62kW - 230V |
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, AMBIENT, SPARKLING & HOT | ProCore 1.67kW - 230V |
RATED CURRENT - CHILLED & AMBIENT | ProCore 0.5A |
RATED CURRENT - CHILLED, SPARKLING & AMBIENT | ProCore 0.8A |
RATED CURRENT - CHILLED, AMBIENT & HOT | ProCore 7.0A |
RATED CURRENT - CHILLED, AMBIENT, SPARKLING & HOT | ProCore 7.3A |
QUANTITY OF REFRIGERATION GAS | ProCore R290 33g |
DIMENSIONS | (w x d x h) 320 x 440 x 1360mm. |
WEIGHT | 27Kg MAX |
WATER CONNECTION | Mains in - 3/4” BSP |
MINIMUM TO MAXIMUM INLET WATER PRESSURE | 0.05MPa (0.5 bar) - 1.0 MPa (10 bar) Internally regulated to 0.2 MPa (2 bar) |
C02 CONNECTION | 1/4” Push Fit. |
CO2 PRESSURE | 0.4MPa (4 Bar) Maximum |
MINIMUM TO MAXIMUM AMBIENT ROOM OPERATING TEMPERATURE | 5°C - 35°C |
CLIMATIC CLASS | N |
Component/Feature Overview
E7 - Major Components
Contents:
1 no T3 Tap
1 no Top Plate with Control Panel
1 no Drip Tray
1 no Power Cable
1 no Sensorbeam
1 no Bluetooth Alarmed Waste Kit
1 no Fixings Set
Dimensions
Installation
Installation Requirements
Identify a suitable location for the E7 unit. It should be positioned within 2.0m of suitable services connections.
The E7 unit must be installed in accordance with the relevant requirements of:
- The appropriate building regulations by application of either The Building Regulations (England and Wales), The Building Regulations (Scotland) or The Building Regulations (Northern Ireland). In territories other than those listed the local regulations in force must be complied with.
- The Water Supply (Water Fittings) Regulations (England, Wales and Northern Ireland) or The Water Byelaws in Scotland.
The unit must not be installed where it is liable to freeze. If the unit is thought to be frozen it must not be switched on. It should be allowed to thaw and must then be thoroughly inspected to ensure it is undamaged.
Service Requirements
- Water: Mains potable water – internally regulated to 0.2MPa (2 bar)
- CO2: Food Grade CO2 to be supplied
- Min mains pressure 0.05MPa (0.5 bar)
- Electricity: 10A supply – Earth Leakage Protected
Operation
Tap Control Panel
Basic Functions
Dispensing cold water from unit:
Press and hold dispense icon and release to finish dispense
• Chilled icon flashing – Dry Block is above 10 degrees and chilling down
• Hot icon flashing – Hot tank is below 80 degrees and heating up
Dispensing hot water from unit:
Press the unlock icon and then press and hold the hot button to dispense.
‘eco’ Mode:
‘eco’ mode symbol illuminates when unit is in ‘eco’ mode, to awaken unit press and hold any dispense icon. The ProCore will activate ‘eco’ mode in the below instances
Dispense inactivity
Low room light level
To turn on/off eco mode tap the chilled icon 7 times and hold on the 7th. 2 beeps will indicate Eco is on and 1 beep will mean Eco is off.
Warning Symbol
‘Warning triangle’ symbol will illuminate and flash upon a fault. The number of flashes relates to a particular fault. Click to view fault codes
E7 Installation & Water Connection
The use of a Borg & Overström installation kit is highly recommended. All kits have been designed to include all the parts you need to safely and correctly install our dispensers. To ensure you select the correct kit for the model you’re installing, please visit the website or contact our support team.
All installations of water dispensers must include a water block. A water block is conveniently included in every one of our installation kits. If you’re not a using Borg & Overström installation kit, ensure you install a water block – failure to do so will negate any insurance claims for water damage resulting from water dispenser malfunction.
For installation kits and water blocks please see our store here.
NOTE: The water filter on the supply line to the unit needs to be pre-flushed prior to the water connection to the appliance.
Sensorbeam Commissioning
1. When turning the unit on for the first time please ensure that there is nothing underneath the Sensorbeam.
2. Turn on the unit. You will see the lights come on and it will automatically calibrate itself and be ready for use.
Please note, when cleaning the floor around the unit ensure the product is switched off to avoid any unwanted dispensing.
Hot Tank Commissioning
On initial start up the ‘Unlock’ and ‘Hot’ icon will be flashing, this means the unit is in commissioning mode. To commission the hot tank safely please follow the below steps:
1. Press the ‘Unlock’ icon then hold the ‘Hot’ icon to start filling the hot tank. This will time out after 30s.
2. To continue filling the tank, repeat step 1 as many times as is required until water flows from the tap outlet.
3. After water has been dispensed from the outlet, press and hold the ‘Unlock’ icon for 20 seconds until the unit beeps.
4. The ‘Unlock’ icon will now be solid and the ‘Hot’ icon slowly flashing. The ProCore or ProCore+ is now active.
*Expect dripping on hot dispense until the tank has reached temperature and initial dispense made. This will only occur on first heating cycle on initial start-up.
CO2 Bottle Installation - Sparkling Versions Only
Sparkling Water Flow Rate - Sparkling Versions Only
NOTE: Sparkling water flow rate factory setting = 2.4L per minute MAX. This may need adjusting
depending on inlet pressure. To do so follow below steps:
Once the correct flow rate is achieved place the cover back on to the unit by sliding it in place and replacing the screws.
Maintenance & Cleaning
Sanitisation Guide
The product is supplied from the factory in clean condition, but we recommend that a sanitisation procedure is caried out at the point of installation, according to the sanitisation instruction relevant to this model, which can be found in the respective Instruction & Operation Manual
NOTE: Failure to use sanitising products and processes approved by Borg & Overström will invalidate your warranty.
This operation must only be carried out by trained staff.
A sanitisation procedure is recommended every 6 months.
Turn off incoming mains water
Briefly press chilled dispense button to release internal water pressure from the machine.
Remove the existing filter
Use hand gel and put on protective gloves.
Add 25 ml of Bioguard Internal Sanitising Solution to a clean and empty service filter cartridge.
Connect to filter head.
Turn on incoming water, allow the service filter cartridge to fill
Dispense water using the chilled button until the water appears pink. Repeat with sparkling & ambient water buttons.
Leave the solution inside machine for sanitisation to take effect (minimum 5 minutes) while thoroughly cleaning the dispenser externally. (All maintenance operations must be carried out with the dispenser switched off.)
Pay particular attention to the dispense faucet and the push button controls. For this use Sterizen External Sanitiser and Sanitising Wipes.
Remember to include the drip tray. If a Waste Overflow System is fitted, empty this and flush through with a small amount of sanitisation fluid if needed.
Attend to any cosmetic marks as needed. For this we recommend the use of Bioguard External Sanitiser.
Reconnect the power and switch on the dispenser.
When the external cleaning (minimum 5 minutes) is completed, flush the machine using the chilled button with clean water until the dispense water runs clear. Repeat briefly with the ambient and sparkling buttons if present.
Turn off water and briefly press chilled dispense button to release internal water pressure from the machine.
Remove the service filter. Retain service filter for reuse.
Fit new filter and turn on incoming water supply.
Pre-flush the new filter to waste using the chilled button until the water appears clear and is free of air. Flush through a small amount of water to check all functions.
Please note that this sanitisation fluid contains an active caustic/alkaline agent. Always use responsibly and with care remembering that due to its alkaline nature unnecessary concentrated/prolonged contact with any materials, including metals, can cause damage. Always rinse all contact surfaces after use with clean water. | Avoid skin contact and wear protective gloves when handling sanitisation fluids. In the event of any skin contact, flush immediately with clean, cold water. |
Emptying the CO2 Tank
Draining the Hot Tank
To drain the hot tank proceed with the following steps:
Once the tank is fully drained ensure the bung is then fully pushed back in.
Advanced Troubleshooting
Fault Diagnostics
Problem/Report | Possible Cause | Suggested Action |
---|---|---|
No Water Dispensing | Power supply turned off | Check the power supply has been fitted properly and turned on. |
Water Pressure Regulator | Check water flow through the regulator. Replace if necessary. | |
Check Tap HMI Control | Check fault codes. | |
Water isolated from machine | Check water inlet supply. | |
Commissioning mode | Ensure hot tank is full by dispensing hot option and then take unit out of commissioning mode. | |
Lock icon not pressed | To dispense from hot, press the lock symbol first then hot shortly after. | |
No Sparkling Water | No CO2 pressure | Check CO2 bottle, regulator and non-return valve. Supply pressure should be 58 psi (4bar), replace as necessary. |
Carbonator Tank Not Filling | Check carbonator probe for possible short circuit to ground. Check for pump timeout, cycle power off & on then purge carbonator. | |
Poor Quality Carbonation | Incorrect CO2 Pressure | Check CO2 bottle, regulator and non-return valve. Supply pressure should be 58 psi (4bar), replace as necessary. |
Air in Carbonator Tank | Visit to view steps for purging tank. | |
Residue in Carbonator Tank | After prolonged use, a surface film can develop within the carbonator tank. Refer to cleaning and sanitising instructions. | |
Warm Drinks | Insufficient cooling air flow through the fridge. | Check that the condenser is not blocked. Check supply to cooling fans (230V AC). If supply present replace fans. If supply not present move on to the compressor. The supply to the fans and the compressor are linked. |
Compressor not running | Check supply to compressor (230V AC). Check NTC probe is not faulty Check for system over heat. Allow the unit to cool and check for airflow obstructions. Once the unit has cooled the fridge system will restart. If the problem persists contact technical support. | |
Fridge failure (See fault codes) | If compressor & fan are running and there is no cooling contact technical support. | |
Water lying in bottom of machine | Leak in pipe work and/or filter | Contact your distributor. |
Not all symbols displayed | Unit is in heater commissioning mode | Check water is dispensing then hold lock symbol for 10 seconds. |
Temperature not hot enough | Mid heating cycle | If the hot icon is pulsing then unit is not at correct temperature. Wait for solid light. |
Temperature probe not installed correctly or damaged | Ensure temperature probe is correctly installed or request replacement. | |
Water demand too high | See product specification. | |
Element not working | Check and replace as required. | |
Dripping | Heater over heating | Ensure temperature probe is correctly fitted and not damaged. |
Lower temperature using app. | ||
Continuous or incorrect dispense | Poorly seated HMI lens | Replace lens assembly. |
Excess water on lens | Ensure you keep lens clean and clear of liquids. | |
Poor laminar flow | Mesh puck scaled up | Replace mesh puck (see spares) |
Fault Codes
Internal overheat triggered
Carbonator can not filling
Boiler not heating correctly
Waste kit full
Boiler dry fire
Technical Information
E7 Chilled & Ambient Circuit Schematic
E7 Chilled, Sparkling & Ambient Circuit Schematic
E7 Chilled, Ambient & Hot Circuit Schematic
E7 Chilled, Ambient, Sparkling & Hot Circuit Schematic
Water Pathway - Chilled & Ambient
Water Pathway - Chilled, Sparkling & Ambient
Water Pathway - Chilled, Ambient & Hot
Water Pathway - Chilled, Sparkling, Ambient & Hot
Spares
E7 Exploded Parts Diagram
Spares List
Part No. | Description | CA | CSA | CAH | CSAH |
---|---|---|---|---|---|
720337 | Main Control PCBA | • | • | • | • |
702422 | Access Panel | • | • | • | • |
702424 | Right Panel | • | • | • | • |
702419 | Left Panel | • | • | • | • |
720534 | Door Asm | • | • | • | • |
701537 | Pump | • | • | ||
702558 | Cooling Fan | • | • | • | • |
720629 | Hot Water Tank and Inlet Expansion Chamber Asm | • | • | ||
720401 | UV Asm | • | • | • | • |
700922 | Flow Switch | • | • | • | • |
720735 | Tap Outlet Black | • | • | • | • |
720725 | Tap Outlet Steel | • | • | • | • |
720450 | Cup Stand Plated Black | • | • | • | • |
720411 | Cup Stand Plated Steel | • | • | • | • |
720712 | E7 CA HMI Lens Asm | • | |||
720713 | E7 CSA HMI Lens Asm | • | |||
720714 | E7 CAH HMI Lens Asm | • | |||
720545 | E7 CSAH HMI Lens Asm | • | |||
720549 | Sensorbeam CA | • | |||
720569 | Sensorbeam CSA | • | |||
720559 | Sensorbeam CAH | • | |||
720579 | Sensorbeam CSAH | • | |||
701588 | 3/4'' BSP Inlet Solenoid | • | • | • | • |
701886 | Pressure Reducing Valve | • | • | • | • |
701937 | 2 Way Solenoid | • | • | ||
701992 | 3 Way Solenoid | • | • | ||
701729 | Hot Inlet Solenoid | • | • | ||
637329 | Sparkling Flow Control Valve | • | • | ||
462667 | 8mm Safety Check Valve | • | • | • | • |
462668 | 1/4'' Safety Check Valve | • | • |