Release date 01.11.2023

E7 Install & Operation Manual

Safety

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

The unit should be isolated from the electricity supply before removal of any covers. Great care must be employed when working with high pressure carbon dioxide, and in no cases should the maximum operating pressure of 0.4MPa (4 bar) be exceeded.

  • The appliance is not suitable for installation in an area where a water jet could be used.
  • The appliance has to be placed in a horizontal position.

WARNING: Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction.
WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

This appliance is intended to be used in household and similar applications such as:-

  • Staff kitchen areas in shops, offices and other working environments
  • Farm houses and by clients in hotels, motels and other residential type environments
  • Bed and breakfast type environments
  • Catering and similar non-retail applications

A-weighted emission sound pressure level is below 70 dB(A)

R290/R600a is a refrigerant-grade propane used on a wide range of commercial refrigeration and air conditioning units. A highly pure propane, it has a low environmental impact and nominal global warming potential (GWP), meaning it possesses no qualities that can destroy the ozone layer. R290/R600a also is the preferred hydrocarbon alternative of the Environmental Protection Agency (EPA), substituting more harmful fluorocarbon refrigerants like R22, R134a, R404a and R502.

Units with R290/R600a can only be maintained and repaired by authorized technicians who are
properly trained and certified.
E7 Front Cover Black
  • Always place the dispenser in its vertical position, on a surface which can capably support its weight.
  • During use this machine must remain in its upright position.
  • Adequate ventilation must be allowed for – we recommend leaving a gap behind the unit for airflow.
  • Keep the machine away from sunlight, heat and moisture.
  • Power and water supply points must be available near the dispenser, and must meet the criteria specified in the ‘Specification’ section of this manual.
  • The environment where this machine is installed must be free of dust and corrosive/explosive gases.

Waste Electrical Products:


  • The WEEE symbol indicates that this item contains electronic components which must be collected and disposed of separately.

  • Never dispose of electrical waste in general municipal waste. Collect and dispose of such waste separately.

  • Make use of the return and collection systems available to you, or your local recycling programme. Contact your local authority or place of purchase to find out what schemes are available.

  • Electrical and electronic equipment contains hazardous substances which, when disposed of incorrectly, may leak into the ground. This can contribute to soil and water pollution which is hazardous to human health; and endangers wildlife.

  • It is essential that consumers look to re-use or recycle electrical or electronic waste
    to avoid it going to landfill sites or incineration without treatment.

Specification

COOLING SYSTEMStainless steel direct chill coil encased in a solid-block system for instant response cool down action. Ultra efficiency compression system with capillary control.
Environmentally friendly R290 refrigerant.
DISPENSE
Quadra Neck Faucet with ergonomically designed and situated light touch sensitive controls.
POWER SUPPLY230V - 240V AC (50 Hz)
FUSE RATING10A
COLD TEMPERATURE2°C - 11°C.
OUTPUT PER HOUR50 litres Chilled/Sparkling
HOT TEMPERATURE92°C
HOT TANK CAPACITY1.7L
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED & AMBIENT ProCore 0.11kW - 230V
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, SPARKLING & AMBIENT ProCore 0.18kW - 230V
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, AMBIENT & HOTProCore 1.62kW - 230V
MAXIMUM RUNNING POWER CONSUMPTION - CHILLED, AMBIENT, SPARKLING & HOT
ProCore 1.67kW - 230V
RATED CURRENT - CHILLED & AMBIENTProCore 0.5A
RATED CURRENT - CHILLED, SPARKLING & AMBIENTProCore 0.8A
RATED CURRENT - CHILLED, AMBIENT & HOTProCore 7.0A
RATED CURRENT - CHILLED, AMBIENT, SPARKLING & HOTProCore 7.3A
QUANTITY OF REFRIGERATION GASProCore R290 33g
DIMENSIONS(w x d x h) 320 x 440 x 1360mm.
WEIGHT27Kg MAX
WATER CONNECTIONMains in - 3/4” BSP
MINIMUM TO MAXIMUM INLET WATER
PRESSURE
0.05MPa (0.5 bar) - 1.0 MPa (10 bar)
Internally regulated to 0.2 MPa (2 bar)
C02 CONNECTION1/4” Push Fit.
CO2 PRESSURE0.4MPa (4 Bar) Maximum
MINIMUM TO MAXIMUM AMBIENT ROOM OPERATING TEMPERATURE5°C - 35°C
CLIMATIC CLASSN

Component/Feature Overview

E7 - Major Components

Contents:
1 no T3 Tap
1 no Top Plate with Control Panel
1 no Drip Tray
1 no Power Cable

 

 
1 no Sensorbeam
1 no Bluetooth Alarmed Waste Kit
1 no Fixings Set

1. Faucet, 2. Corian worktop, 3. Drip tray, 4. Capacitive touch display, 5. Front door, 6. Side panel, 7. Water outlet, 8. Hot water outlet, 9. Water inlet, 10. On/Off switch, 11. Power connection
1. Faucet, 2. Corian worktop, 3. Drip tray, 4. Capacitive touch display, 5. Front door, 6. Side panel, 7. Water outlet, 8. Hot water outlet, 9. Water inlet, 10. On/Off switch, 11. Power connection

Dimensions

Installation

Installation Requirements

Identify a suitable location for the E7 unit. It should be positioned within 2.0m of suitable services connections. 

The E7 unit must be installed in accordance with the relevant requirements of:

  • The appropriate building regulations by application of either The Building Regulations (England and Wales), The Building Regulations (Scotland) or The Building Regulations (Northern Ireland). In territories other than those listed the local regulations in force must be complied with.
  • The Water Supply (Water Fittings) Regulations (England, Wales and Northern Ireland) or The Water Byelaws in Scotland.

The unit must not be installed where it is liable to freeze. If the unit is thought to be frozen it must not be switched on. It should be allowed to thaw and must then be thoroughly inspected to ensure it is undamaged.

Service Requirements

  • Water: Mains potable water – internally regulated to 0.2MPa (2 bar)
  • CO2: Food Grade CO2 to be supplied
  • Min mains pressure 0.05MPa (0.5 bar)
  • Electricity: 10A supply – Earth Leakage Protected
Install the T3 tap to the corian worktop. First remove the 2 button head pre fitted screws on the underside of the tap. Drop the tap into the cut out in the worktop.
Install the T3 tap to the corian worktop. First remove the 2 button head pre fitted screws on the underside of the tap.
Drop the tap into the cut out in the worktop.
Secondly, remove the rear access cover plate from the corian worktop.
Secondly, remove the rear access cover plate from the corian worktop.
Using the 2 button head screws from Step 1 tighten up the tap with an Allen key until the tap is secure.
Using the 2 button head screws from Step 1 tighten up the tap with an Allen key until the tap is secure.
Connect the silicone hot pipe to the hot outlet and blue water pipe to the water out elbow.
Connect the silicone hot pipe to the hot outlet and blue water pipe to the water out elbow.
Fit drain pipe to waste kit inside cabinet. If you want to have the waste to mains then push the waste pipe through the hole in the backplate and plumb to an external waste.
Fit drain pipe to waste kit inside cabinet. If you want to have the waste to mains then push the waste pipe through the hole in the backplate and plumb to an external waste.

Operation

Tap Control Panel

1. Unlock Button, 2. Chilled Dispense, 3. Sparkling Dispense, 4. Ambient Dispense, 5. Hot Dispense 6. ‘eco’ Mode Symbol 7. Warning Symbol.
1. Unlock Button, 2. Chilled Dispense, 3. Sparkling Dispense, 4. Ambient Dispense, 5. Hot Dispense
6. ‘eco’ Mode Symbol 7. Warning Symbol.


Basic Functions

Dispensing cold water from unit:

Press and hold dispense icon and release to finish dispense

•  Chilled icon flashing – Dry Block is above 10 degrees and chilling down

•  Hot icon flashing – Hot tank is below 80 degrees and heating up

Dispensing hot water from unit:

Press the unlock icon and then press and hold the hot button to dispense.

‘eco’ Mode:

‘eco’ mode symbol illuminates when unit is in ‘eco’ mode, to awaken unit press and hold any dispense icon. The ProCore will activate ‘eco’ mode in the below instances

Dispense inactivity
Low room light level

To turn on/off eco mode tap the chilled icon 7 times and hold on the 7th. 2 beeps will indicate Eco is on and 1 beep will mean Eco is off.

Warning Symbol

‘Warning triangle’ symbol will illuminate and flash upon a fault. The number of flashes relates to a particular fault. Click to view fault codes

 

E7 Installation & Water Connection

The use of a Borg & Overström installation kit is highly recommended. All kits have been designed to include all the parts you need to safely and correctly install our dispensers. To ensure you select the correct kit for the model you’re installing, please visit the website or contact our support team. 

All installations of water dispensers must include a water block. A water block is conveniently included in every one of our installation kits. If you’re not a using Borg & Overström installation kit, ensure you install a water block – failure to do so will negate any insurance claims for water damage resulting from water dispenser malfunction. 

For installation kits and water blocks please see our store here. 

NOTE: The water filter on the supply line to the unit needs to be pre-flushed prior to the water connection to the appliance. 

Locate the E7 in a suitable position, near to an inlet water supply and power.
Locate the E7 in a suitable position, near to an inlet water supply and power.
Connect the Water Inlet adapter as supplied and connect to water supply.
Connect the Water Inlet adapter as supplied and connect to water supply.
Connect the assembled CO2 bottle and regulator to the CO2 ¼’’ inlet pipe located inside the base cabinet to rear. (See CO2 Installation section)
Connect the assembled CO2 bottle and regulator to the CO2 ¼’’ inlet pipe located inside the base cabinet to rear. (See CO2 Installation section)
Connect the unit to the electricity supply. The unit will then go into commissioning mode, see hot tank commissioning section below before proceeding to step 5.
Connect the unit to the electricity supply. The unit will then go into commissioning mode, see hot tank commissioning section below before proceeding to step 5.
Turn on the water supply to fill the tank.
Turn on the water supply to fill the tank.
Allow the machine to stand for 8 - 12 minutes for the initial chilling process to complete.
Allow the machine to stand for 8 - 12 minutes for the initial chilling process to complete.

Sensorbeam Commissioning

1. When turning the unit on for the first time please ensure that there is nothing underneath the Sensorbeam.

2. Turn on the unit. You will see the lights come on and it will automatically calibrate itself and be ready for use.

Please note, when cleaning the floor around the unit ensure the product is switched off to avoid any unwanted dispensing.

Hot Tank Commissioning

On initial start up the ‘Unlock’ and ‘Hot’ icon will be flashing, this means the unit is in commissioning mode. To commission the hot tank safely please follow the below steps:

1. Press the ‘Unlock’ icon then hold the ‘Hot’ icon to start filling the hot tank. This will time out after 30s.

2. To continue filling the tank, repeat step 1 as many times as is required until water flows from the tap outlet.

3. After water has been dispensed from the outlet, press and hold the ‘Unlock’ icon for 20 seconds until the unit beeps.

4. The ‘Unlock’ icon will now be solid and the ‘Hot’ icon slowly flashing. The ProCore or ProCore+ is now active.

*Expect dripping on hot dispense until the tank has reached temperature and initial dispense made. This will only occur on first heating cycle on initial start-up.

CO2 Bottle Installation - Sparkling Versions Only

Unpack CO2 Regulator and fit elbow fitting to spigot outlet.
Unpack CO2 Regulator and fit elbow fitting to spigot outlet.
Attach the regulator to the disposable CO2 bottle, ensuring the small pressure relief vent in the stem is facing away from you or anyone else. Ensure the regulator is closed. Hand tighten securely.
Attach the regulator to the disposable CO2 bottle, ensuring the small pressure relief vent in the stem is facing away from you or anyone else. Ensure the regulator is closed. Hand tighten securely.
Connect the assembled CO2 bottle and regulator to the CO2 ¼’’ inlet pipe located inside the base cabinet to rear.
Connect the assembled CO2 bottle and regulator to the CO2 ¼’’ inlet pipe located inside the base cabinet to rear.
Stand the cylinder inside the cabinet. We recommend between 3.5 - 4 bar (58 PSI) (max). Do not exceed 4 bar pressure.
Stand the cylinder inside the cabinet. We recommend between 3.5 - 4 bar (58 PSI) (max). Do not exceed 4 bar pressure.

Sparkling Water Flow Rate - Sparkling Versions Only

NOTE: Sparkling water flow rate factory setting = 2.4L per minute MAX. This may need adjusting
depending on inlet pressure. To do so follow below steps:

Open the door to gain access to fixing screws. Remove the fixing screws holding the RH side panel in place and remove.
Open the door to gain access to fixing screws. Remove the fixing screws holding the RH side panel in place and remove.
Locate the flow control adjuster, this can be found towards the front of the unit.
Locate the flow control adjuster, this can be found towards the front of the unit.
Flow can then be adjusted as follows: turning the cap anti-clockwise to increase flow and clockwise to restrict flow. After each adjustment the flow rate should be timed to an acceptable flow rate and/or uninterrupted sparkling dispense.
Flow can then be adjusted as follows: turning the cap anti-clockwise to increase flow and clockwise to restrict flow. After each adjustment the flow rate should be timed to an acceptable flow rate and/or uninterrupted sparkling dispense.

Once the correct flow rate is achieved place the cover back on to the unit by sliding it in place and replacing the screws.

Maintenance & Cleaning

Sanitisation Guide

The product is supplied from the factory in clean condition, but we recommend that a sanitisation procedure is caried out at the point of installation, according to the sanitisation instruction relevant to this model, which can be found in the respective Instruction & Operation Manual

NOTE: Failure to use sanitising products and processes approved by Borg & Overström will invalidate your warranty.

Sani Step 1

This operation must only be carried out by trained staff. 

Sani Step 2

A sanitisation procedure is recommended every 6 months.

Sani Step 3

Turn off incoming mains water

Sani Step 4

Briefly press chilled dispense button to release internal water pressure from the machine.

Sani Step 5

Remove the existing filter

Sani Step 6

Use hand gel and put on protective gloves.

Sani Step 7

Add 25 ml of Bioguard Internal Sanitising Solution to a clean and empty service filter cartridge.

Sani Step 8

Connect to filter head.

Sani Step 9

Turn on incoming water, allow the service filter cartridge to fill

Sani Step 10

Dispense water using the chilled button until the water appears pink. Repeat with sparkling & ambient water buttons.

Sani Step 11

Leave the solution inside machine for sanitisation to take effect (minimum 5 minutes) while thoroughly cleaning the dispenser externally. (All maintenance operations must be carried out with the dispenser switched off.)

Sani Step 12

Pay particular attention to the dispense faucet and the push button controls. For this use Sterizen External Sanitiser and Sanitising Wipes. 

Sani Step 13

Remember to include the drip tray. If a Waste Overflow System is fitted, empty this and flush through with a small amount of sanitisation fluid if needed.

Sani Step 14

Attend to any cosmetic marks as needed. For this we recommend the use of Bioguard External Sanitiser. 

Sani Step 15

Reconnect the power and switch on the dispenser.

Sani Step 16

When the external cleaning (minimum 5 minutes) is completed, flush the machine using the chilled button with clean water until the dispense water runs clear. Repeat briefly with the ambient and sparkling buttons if present.

Sani Step 17

Turn off water and briefly press chilled dispense button to release internal water pressure from the machine.

Sani Step 18

Remove the service filter. Retain service filter for reuse.

Sani Step 19

Fit new filter and turn on incoming water supply.

Sani Step 20

Pre-flush the new filter to waste using the chilled button until the water appears clear and is free of air. Flush through a small amount of water to check all functions.



Please note that this sanitisation fluid contains an active caustic/alkaline agent.
Always use responsibly and with care remembering that due to its alkaline nature unnecessary concentrated/prolonged contact with any materials, including metals, can cause damage.
Always rinse all contact surfaces after use with clean water.


Avoid skin contact and wear protective gloves when handling sanitisation fluids.


In the event of any skin contact, flush immediately with clean, cold water.

Emptying the CO2 Tank

Turn off the water supply.
Turn off the water supply.
Press and hold the Sparkling water dispense button until all the water is expelled and only CO2 gas is being released.
Press and hold the Sparkling water dispense button until all the water is expelled and only CO2 gas is being released.
The tank is empty of sparkling water when only CO2 is being released.
The tank is empty of sparkling water when only CO2 is being released.
Ensure to release the Sparkling water button and take care to avoid releasing excess amounts of CO2 gas as this may damage the tank.
Ensure to release the Sparkling water button and take care to avoid releasing excess amounts of CO2 gas as this may damage the tank.

Draining the Hot Tank

To drain the hot tank proceed with the following steps:

Open the front base cabinet door to gain access to the access panel.
Open the front base cabinet door to gain access to the access panel.
Remove the 2 screws holding the access panel in place and lift off and set aside.
Remove the 2 screws holding the access panel in place and lift off and set aside.
Locate the drain pipe just behind the inlet expansion tank towards the front of the unit. Pull the bung out of the pipe and drain the water into a jug.
Locate the drain pipe just behind the inlet expansion tank towards the front of the unit. Pull the bung out of the pipe and drain the water into a jug.

Once the tank is fully drained ensure the bung is then fully pushed back in.

Advanced Troubleshooting

Fault Diagnostics

Problem/ReportPossible CauseSuggested Action
No Water DispensingPower supply turned offCheck the power supply has been fitted properly and turned on.
Water Pressure RegulatorCheck water flow through the regulator.
Replace if necessary.
Check Tap HMI ControlCheck fault codes.
Water isolated from machineCheck water inlet supply.
Commissioning mode Ensure hot tank is full by dispensing hot option and then take unit out of commissioning mode.
Lock icon not pressedTo dispense from hot, press the lock symbol first then hot shortly after.
No Sparkling WaterNo CO2 pressureCheck CO2 bottle, regulator and non-return valve. Supply pressure should be 58 psi (4bar), replace as necessary.
Carbonator Tank Not FillingCheck carbonator probe for possible short circuit to ground.
Check for pump timeout, cycle power off & on then purge carbonator.
Poor Quality CarbonationIncorrect CO2 PressureCheck CO2 bottle, regulator and non-return valve. Supply pressure should be 58 psi (4bar), replace as necessary.
Air in Carbonator TankVisit to view steps for purging tank.
Residue in Carbonator TankAfter prolonged use, a surface film can develop within the carbonator tank. Refer to cleaning and sanitising instructions.
Warm DrinksInsufficient cooling air flow through the
fridge.
Check that the condenser is not blocked.
Check supply to cooling fans (230V AC).
If supply present replace fans.
If supply not present move on to the compressor. The supply to the fans and the compressor are linked.
Compressor not runningCheck supply to compressor (230V AC).
Check NTC probe is not faulty
Check for system over heat. Allow the unit to cool and check for airflow obstructions. Once the unit has cooled the fridge system will restart. If the problem persists contact technical support.
Fridge failure (See fault codes)If compressor & fan are running and there is no cooling contact technical support.
Water lying in bottom of machineLeak in pipe work and/or filterContact your distributor.
Not all symbols displayedUnit is in heater commissioning modeCheck water is dispensing then hold lock symbol for 10 seconds.
Temperature not hot enoughMid heating cycleIf the hot icon is pulsing then unit is not at correct temperature. Wait for solid light.
Temperature probe not installed correctly or damaged Ensure temperature probe is correctly installed or request replacement.
Water demand too highSee product specification.
Element not workingCheck and replace as required.
DrippingHeater over heating Ensure temperature probe is correctly fitted and not damaged.
Lower temperature using app.
Continuous or incorrect dispensePoorly seated HMI lensReplace lens assembly.
Excess water on lensEnsure you keep lens clean and clear of liquids.
Poor laminar flowMesh puck scaled upReplace mesh puck (see spares)

Fault Codes

Internal overheat triggered

Carbonator can not filling

Boiler not heating correctly

Waste kit full

Boiler dry fire

Technical Information

E7 Chilled & Ambient Circuit Schematic

E7 Chilled, Sparkling & Ambient Circuit Schematic

E7 Chilled, Ambient & Hot Circuit Schematic

E7 Chilled, Ambient, Sparkling & Hot Circuit Schematic

Water Pathway - Chilled & Ambient

Water Pathway - Chilled, Sparkling & Ambient

Water Pathway - Chilled, Ambient & Hot

Water Pathway - Chilled, Sparkling, Ambient & Hot

Spares

E7 Exploded Parts Diagram

Spares List

Part No.DescriptionCACSACAHCSAH
720337Main Control PCBA
702422Access Panel
702424Right Panel
702419Left Panel
720534Door Asm
701537Pump
702558Cooling Fan
720629Hot Water Tank and Inlet Expansion Chamber Asm
720401UV Asm
700922Flow Switch
720735Tap Outlet Black
720725Tap Outlet Steel
720450Cup Stand Plated Black
720411Cup Stand Plated Steel
720712E7 CA HMI Lens Asm
720713E7 CSA HMI Lens Asm
720714E7 CAH HMI Lens Asm
720545E7 CSAH HMI Lens Asm
720549Sensorbeam CA
720569Sensorbeam CSA
720559Sensorbeam CAH
720579Sensorbeam CSAH
7015883/4'' BSP Inlet Solenoid
701886Pressure Reducing Valve
7019372 Way Solenoid
7019923 Way Solenoid
701729Hot Inlet Solenoid
637329Sparkling Flow Control Valve
4626678mm Safety Check Valve
4626681/4'' Safety Check Valve